About UsWe love to help our neighbors! Give us the opportunity to prove it.
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Locally owned and operated.
Hometown values, real world value!
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Our GoalWe never want our customers to feel like a number. We value our customer like family and it shows in everything we do.
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We're Here for You 24/7
After hour and weekend services are available at an additional cost.
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WE DO HOME WARRANTY SERVICES THROUGH MOST MAJOR WARRANTY PROVIDERS. ASK FOR US WHEN FILING A CLAIM.
SCROLL DOWN FOR ADDITIONAL HOME WARRANTY INFO.
SCROLL DOWN FOR ADDITIONAL HOME WARRANTY INFO.
UNDERSTANDING YOUR HOME WARRANTY:
A HOME WARRANTY IS AN IMPORTANT AND VALUABLE ASSET TO PROTECT YOUR HOME INVESTMENT. IT IS IMPORTANT TO UNDERSTAND WHAT HOME WARRANTY CAN AND CANNOT DO FOR YOU:
*HOME WARRANTY CAN SAVE YOU MONEY ON COSTLY REPAIRS AND REPLACEMENTS!
*HOME WARRANTY CAN FIND YOU A LICENSED AND QUALIFIED PROVIDER TO DO REPAIRS AND REPLACEMENTS FOR YOU!
*HOME WARRANTY CAN REPLACE ITEMS THAT ARE NOT REPAIRABLE IN MOST CASES.
*HOME WARRANTY CANNOT REPLACE YOUR AC WITH A MORE EXPENSIVE OR HIGHER EFFICIENCY UNIT THAN WHAT YOU ALREADY HAVE, ALTHOUGH SOME SOME INDUSTRY STANDARDS APPLY (SEER RATING).
*HOME WARRANTY CANNOT REPLACE A UNIT THAT IS "MAKING NOISE" BUT STILL WORKING.
*HOME WARRANTY WILL NOT REPLACE AN AC SYSTEM THAT HAS BEEN NEGLECTED OR POORLY MAINTAINED.
**HOME WARRANTY WILL NOT REPLACE EQUIPMENT THAT HAS BEEN WILLFULLY DAMAGED OR DISABLED.
**MOST HOME WARRANTIES WILL NOT COVER ROUTINE MAINTENANCE, SUCH AS COIL CLEANS, FILTER CHANGES, OR CONDENSER CLEANING.
IT IS IMPORTANT TO KNOW WHAT IS IN YOUR POLICY. SOME POLICIES DON'T COVER CODE REQUIREMENTS, DISPOSAL, MODIFICATIONS TO DUCTING OR DRAINS, AND OTHER MINOR ITEMS THAT ARE REQUIRED FOR REPLACEMENTS.
THIS IS REFERRED TO AS "OUT OF POCKET" or "NON-COVERED COSTS".
THESE COSTS ARE PAID DIRECTLY TO THE INSTALLING PROVIDER AT THE TIME OF REPAIR, AND ARE COMMONLY EXPECTED TO BE PAID PRIOR TO THE START OF REPLACEMENT. THESE COSTS ARE COMMONLY 10 TO 15% OF TOTAL REPAIR VALUE.
"WHAT IF MY CLAIM IS DENIED?"
WE DO NOT DECIDE WHETHER YOUR CLAIM IS APPROVED OR DENIED.
SOMETIMES, CLAIMS ARE DENIED BY YOUR HOME WARRANTY DUE TO THEIR INDIVIDUAL COVERAGE PROTOCOLS. YOU WOULD NEED TO CONTACT YOUR HOME WARRANTY TO DISCUSS THIS. THE CONTRACTOR RARELY KNOWS EXACTLY WHY SOME THINGS ARE COVERED, WHILE OTHERS ARE NOT. WHEN WE FILE A REPORT FOR YOUR CLAIM, WE SEND PHOTOS, AND A DETAILED DESCRIPTION OF WHAT HAS FAILED AND THE MOST DIRECT COURSE OF ACTION TO REPAIR OR REPLACE ITEMS THAT ARE FAILING.
IF A CLAIM IS DENIED, WE STRIVE TO PROVIDE THE FASTEST AND LEAST EXPENSIVE OPTIONS TO COMPLETE YOUR REPAIRS, IF YOU CHOOSE TO DO SO.
HOME WARRANTY DOES NOT MEAN THE FASTEST REPAIR. YOUR HOME WARRANTY BUYS EQUIPMENT THROUGH A NATIONAL PURCHASING OUTLET, AND WE PICK UP THOSE PARTS OR EQUIPMENT FROM THE LOCAL AFFILIATE. WE CANNOT CONTROL THE TIME IT TAKES FOR EQUIPMENT TO BE AVAILABLE FOR PICK UP. DUE TO BOTTLENECKS IN SHIPPING AND MANUFACTURING CAUSED BY THE COVID 19 PANDEMIC, THESE WAIT TIMES CAN BE LENGTHY AND FRUSTRATING FOR US AND THOSE WE SERVICE.
*HOME WARRANTY CAN SAVE YOU MONEY ON COSTLY REPAIRS AND REPLACEMENTS!
*HOME WARRANTY CAN FIND YOU A LICENSED AND QUALIFIED PROVIDER TO DO REPAIRS AND REPLACEMENTS FOR YOU!
*HOME WARRANTY CAN REPLACE ITEMS THAT ARE NOT REPAIRABLE IN MOST CASES.
*HOME WARRANTY CANNOT REPLACE YOUR AC WITH A MORE EXPENSIVE OR HIGHER EFFICIENCY UNIT THAN WHAT YOU ALREADY HAVE, ALTHOUGH SOME SOME INDUSTRY STANDARDS APPLY (SEER RATING).
*HOME WARRANTY CANNOT REPLACE A UNIT THAT IS "MAKING NOISE" BUT STILL WORKING.
*HOME WARRANTY WILL NOT REPLACE AN AC SYSTEM THAT HAS BEEN NEGLECTED OR POORLY MAINTAINED.
**HOME WARRANTY WILL NOT REPLACE EQUIPMENT THAT HAS BEEN WILLFULLY DAMAGED OR DISABLED.
**MOST HOME WARRANTIES WILL NOT COVER ROUTINE MAINTENANCE, SUCH AS COIL CLEANS, FILTER CHANGES, OR CONDENSER CLEANING.
IT IS IMPORTANT TO KNOW WHAT IS IN YOUR POLICY. SOME POLICIES DON'T COVER CODE REQUIREMENTS, DISPOSAL, MODIFICATIONS TO DUCTING OR DRAINS, AND OTHER MINOR ITEMS THAT ARE REQUIRED FOR REPLACEMENTS.
THIS IS REFERRED TO AS "OUT OF POCKET" or "NON-COVERED COSTS".
THESE COSTS ARE PAID DIRECTLY TO THE INSTALLING PROVIDER AT THE TIME OF REPAIR, AND ARE COMMONLY EXPECTED TO BE PAID PRIOR TO THE START OF REPLACEMENT. THESE COSTS ARE COMMONLY 10 TO 15% OF TOTAL REPAIR VALUE.
"WHAT IF MY CLAIM IS DENIED?"
WE DO NOT DECIDE WHETHER YOUR CLAIM IS APPROVED OR DENIED.
SOMETIMES, CLAIMS ARE DENIED BY YOUR HOME WARRANTY DUE TO THEIR INDIVIDUAL COVERAGE PROTOCOLS. YOU WOULD NEED TO CONTACT YOUR HOME WARRANTY TO DISCUSS THIS. THE CONTRACTOR RARELY KNOWS EXACTLY WHY SOME THINGS ARE COVERED, WHILE OTHERS ARE NOT. WHEN WE FILE A REPORT FOR YOUR CLAIM, WE SEND PHOTOS, AND A DETAILED DESCRIPTION OF WHAT HAS FAILED AND THE MOST DIRECT COURSE OF ACTION TO REPAIR OR REPLACE ITEMS THAT ARE FAILING.
IF A CLAIM IS DENIED, WE STRIVE TO PROVIDE THE FASTEST AND LEAST EXPENSIVE OPTIONS TO COMPLETE YOUR REPAIRS, IF YOU CHOOSE TO DO SO.
HOME WARRANTY DOES NOT MEAN THE FASTEST REPAIR. YOUR HOME WARRANTY BUYS EQUIPMENT THROUGH A NATIONAL PURCHASING OUTLET, AND WE PICK UP THOSE PARTS OR EQUIPMENT FROM THE LOCAL AFFILIATE. WE CANNOT CONTROL THE TIME IT TAKES FOR EQUIPMENT TO BE AVAILABLE FOR PICK UP. DUE TO BOTTLENECKS IN SHIPPING AND MANUFACTURING CAUSED BY THE COVID 19 PANDEMIC, THESE WAIT TIMES CAN BE LENGTHY AND FRUSTRATING FOR US AND THOSE WE SERVICE.